CRM Development

 

CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. Solution in Customer Relationship Management varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management – from marketing to deliverance of service or product. Customer Relationship Management solutions at Octal IT Solution are most deftly framed to serve modern-day business needs. Our adept professionals have extensive experience in building huge CRM applications and develop a solution following a standardized and agile system of solution development.

Through our dynamic CRM solutions, we provide you with custom modules and incorporate your CRM arrangement with third party application to provide IT sync within different applications. We provide a range of development and customization services that allow us to deliver CRM and accountancy systems that exactly meets your needs and specifications. Also, we provide customized module development services for Sugar CRM, Microsoft Dynamics, Vtiger. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.


CRM Software Services 


CRM SOFTWARE DEVELOPMENT SOLUTION

We provide custom CRM software development and custom features that extend CRM automation and functionality. Optimize your customer lifecycle journey and experience with customer facing CRM application development for membership management, loyalty programs, gifts/offers management, and more.


CRM IMPLEMENTATION TOOLS

Zioneum is a leading custom CRM software provider. We develop CRM integration tools that include custom rules/automation creation, calendar management, task lists/assignments, affiliate management, alerts/notifications, and automated process templates for simplified usability.


CRM ANALYTICS SOFTWARE DEVELOPMENT

Our experts program CRM analytics software applications. Track, trend/relationships mapping, case histories, automated/manual logging using CRM application development for phone, e-mail, chat, and social platforms. Get real time customer segmentation and effective predicative modeling, reports and data.


CRM INTEGRATION SERVICES

Our customized CRM software development services include CRM integration with social media platforms (social CRM), Salesforce Automation (SFA) software, Microsoft Dynamics and various 3rd party API CRM integration systems. Our ERP and CRM integrated solutions provide pipeline analysis, sales forecasting, territory management, ticketing systems automation and more.


CRM SOFTWARE SERVICES

We program your CRM for multi-channel management including web, mobile, social, call center, in-person, and Partner Relationship Management (PRM) software features. Optimize your CRM functionality with conversational interfaces, machine learning functions, industry-specific and best-of-breed applications.


CUSTOMIZED CRM SOFTWARE MODULES DEVELOPMENT

Our CRM developers engineer custom CRM software modules such as performance monitoring, productivity, custom KPI tracking and creation. We automated log management processes for real-time data oversight and lead generation that helps businesses manage lead prospects and existing customers.


WhatClients Say



  • I have been very satisfied with the quality of work. Communication is excellent quality of work is better than anticipated.

    Scott Henderson
    Scott Henderson
    MyIBEX
  • Moumen at Zioneum is the absolute best. I always know that if I have a problem - it will be fixed....and I always enjoy knowing that the response rate is AWESOME. I wouldn't look any further. The best customer service that I've ever experienced.

    Amy wilms
    Amy wilms
    Indiana Audubon Society, Inc


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